2025 (Current Year) Faculty Courses School of Environment and Society Department of Technology and Innovation Management Graduate major in Technology and Innovation Management
Information and Service Science for Social System II
- Academic unit or major
- Graduate major in Technology and Innovation Management
- Instructor(s)
- Seiichiro Honjo
- Class Format
- Lecture
- Media-enhanced courses
- -
- Day of week/Period
(Classrooms) - Class
- -
- Course Code
- TIM.C517
- Number of credits
- 100
- Course offered
- 2025
- Offered quarter
- 4Q
- Syllabus updated
- Mar 19, 2025
- Language
- Japanese
Syllabus
Course overview and goals
[Course Overview]
This course explores innovations and services that engage with meaning, incorporating epistemological and sociological perspectives through lectures and discussions.
[Course Objectives]
In business contexts, it is becoming increasingly important to view phenomena from both the first-person perspective of practitioners and a systemic perspective that includes diverse stakeholders. This course introduces the concepts of design-driven innovation and service ecosystems, providing theoretical explanations and facilitating discussions on their practical applications.
Course description and aims
This course has two main goals:
- To develop the ability to explain design-driven innovation, innovation of meaning, second-order understanding, and service ecosystems.
- To draw a stakeholder map for the business you want to realize or analyze.
Keywords
design-driven innovation, sense-making, constructivism, services
Competencies
- Specialist skills
- Intercultural skills
- Communication skills
- Critical thinking skills
- Practical and/or problem-solving skills
Class flow
The course consists of lectures and group discussions, followed by the submission of a communication sheet. In the final session, students are required to give a presentation on the stakeholder map they have created.
The content may be changed with the consent of the students, depending on their interests and the progress of the course.
Course schedule/Objectives
| Course schedule | Objectives | |
|---|---|---|
| Class 1 | Course guide Design as creation of meaning | Group discussions and submission of communication sheets |
| Class 2 | Design-driven innovation | Group discussions and submission of communication sheets |
| Class 3 | Network of interpreters and stakeholder model | Group discussions and submission of communication sheets |
| Class 4 | Service ecosystems and stakeholder map | Group discussions and submission of communication sheets |
| Class 5 | Design mode map | Group discussions and submission of communication sheets |
| Class 6 | Design thinking and designerly thinking | Group discussions and submission of communication sheets |
| Class 7 | Presentation | Presentation of assignments and submission of communication sheets |
Study advice (preparation and review)
To enhance effective learning, students are encouraged to spend approximately 100 minutes preparing for and reviewing the content of each lesson, referring to the course materials.
Textbook(s)
Original materials
Reference books, course materials, etc.
Krippendorff, K. (2006), The semantic turn: A new foundation for design, New York: Taylor & Francis CRC.
Verganti, R. (2009). Design-driven innovation: Changing the rules of competition by radically innovating what things mean. Harvard Business Press.
Lusch, R. F. &, Vargo, S. L. (2014). Service-Dominant Logic: Premises, Perspectives & Possibilities, Cambridge University Press.
Evaluation methods and criteria
Grades will be determined based on the following components:
- Class participation: 60% (assessed through communication sheets and other contributions)
- Presentation: 20%
- Presentation materials: 20%
Students who do not submit their presentation materials will not be eligible for evaluation.
Related courses
- TIM.A416 ： Service Science
- TIM.B535 ： Digital Marketing
- TIM.C516 ： Information and Service Science for Social System I
Prerequisites
Proactive attitude